The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy



  • Innofresh Products, Inc. use of personal information that you may submit to Innofresh Products, Inc. through this Web site is governed by the Innofresh Products, Inc. Privacy Policy.

    Welcome to Innofresh Products, Inc. Innofresh Products, Inc. is committed to protect the privacy of our consumers. This is why The Innofresh Products, Inc. collects personal information from visitors on a voluntary basis only. Personal information includes name, address, phone number, e-mail address, etc. It is unnecessary that you provide this information to obtain access to any non order section of our site. However, some information is required to place orders through the Innofresh Products, Inc. Online Store. This information is required so that we can contact you about your order and fulfill shipping requirements.

    In order to protect your privacy, the personal information we collect is used by us and our select agents only to process an order that has been placed, for marketing our products, promotional events and/or service. We do not sell, rent or otherwise transmit personal information to third parties. Please review our privacy policy below.

    The Information We Collect

    The following information is needed when you register on the site:
    User Name
    Password
    Actual Name
    Phone
    E-mail

    Unsubscribe/Delete

    On occasion a representative of Innofresh Products, Inc. will send out promotional emails to update past customers on new pricing, product updates, and special sales. If you do not wish to receive these promotional emails, simply reply with "Unsubscribe" in the subject line and your email address will be removed from the list.

    You may also write a letter to our corporate office requesting that we remove your information from our contact list.

    Innofresh Products, Inc. Corp.
    P.O. Box 9921
    Phoenix, AZ 85068.
    Phone (602) 866-0411
    Fax (602) 866-0342

    How to Contact us

    Should you have any questions or concerns about this Privacy Policy or the collection of information, please e-mail us at: customerservice@Innofresh.com. The preferred method though is to utilize the "Contact Us" link at the bottom of all pages.

    Your Acceptance of Our Privacy Practices

    By using this web site you signify your acceptance of our Privacy Statement and you adhere to the terms and conditions posted on the web site. Please check back for updates to our Privacy Statement.



  • Shipping & Delivery

  • Innofresh Products, Inc. ships merchandise to locations within the continental United States and Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands. We also ship Internationally to Canada, England, Ireland, Australia and New Zealand. . Please refer to added surcharges that apply. For other international locations, please contact us. The risk of loss and title for all merchandise ordered on this web site pass to you when the merchandise is delivered to the shipping carrier.

    Please allow up to 2 weeks for shipping, however we make every effort to ship within 48 hours and ship to U.S. locations, Priority United States Postal Service for delivery within 2 to 3 days once shipped. For international shipments, we ship either United States Postal Service or UPS regular ground with an approximate delivery time of 6 to10 days once shipped.

    Shipping and processing is $6.95 for orders under $20.00, $8.95 for orders over $20 to $50, $12.95 for orders over $50 up to $100. $19.95 for orders over $100. U.S. Dollars apply. Arizona Residents add local sales tax of 9.3%. Credit card purchases available for U.S., Canada, New Zealand, Australia, Ireland and England. For International orders, an additional shipping surcharge will be added as follows: Canada - $6.50 USD will be added. England and Australia $7.50 USD will be added.



  • International

  • Credit card purchases available for U.S., Canada, Australia, New Zealand, Ireland and England. For International orders, an additional shipping surcharge will be added as follows: Canada - $6.50 USD will be added. England, Ireland, New Zealand and Australia $7.50 USD will be added.



  • Sales Tax

  • Innofresh Products, Inc. charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Arizona Residents add local sales tax of 9.3%.



  • Return Policy

  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Innofresh Products, Inc. reserves the right to change its payment procedures at any time without prior notice to you.
    Your satisfaction is very important to us. If you are not completely satisfied, you may return unused product in their original unopened package for a refund within 30 days of purchase. Please include a copy of your receipt or invoice along with the unopened product and your reason for return.

    Ship all returns via United States Postal Service to :
    Innofresh Products, Inc.
    PO Box 9921
    Phoenix, AZ 85068

    Once we receive your returned product(s), we will issue a refund to the original payment method for the cost of the item and the sales tax, if applicable. Shipping charges are not refundable.